Nexus
THE HELP CENTRE

Find the next step.

Practical guides for setup, employee access, attendance and monthly review.

Set up a new company

  1. Open Company setup to see readiness based on your saved data.
  2. Save company details, then create locations and weekly shifts.
  3. Add employees with Employee setup, or preview a CSV import before applying it.
  4. Use Staff assignments to schedule location and shift changes with effective dates.

Invite employees securely

  1. Creating an employee profile does not create a login.
  2. An administrator opens Employee setup to link an existing account or send an invitation.
  3. Employee invitation email requires SMTP delivery configured in General Settings.
  4. The employee accepts the invitation and chooses a password. Pending invitations are not active accounts.

Clock in and out

  1. Employees sign in on their phone or computer and open My Attendance.
  2. Follow the clock confirmation steps at an assigned workplace. A successful clock-in changes the available action to Clock out.
  3. A day can contain several separate sessions. Time between sessions is not automatically counted as worked time.
  4. Use the business mission action for work outside the office. Approved mission time is reviewed separately from breaks.

Correct attendance and review reports

  1. Employees request a correction when a clock event needs review.
  2. Managers or HR review attendance requests; corrections do not silently replace the original evidence.
  3. Open Attendance statements, choose an employee or permitted team scope, and select the month.
  4. Review the statement before exporting Excel or printing a PDF. Times use Saudi Arabia time.

Manage your subscription and support

  1. Company administrators open Subscription to review dates, employee limits, and available requests.
  2. Payments and renewals are handled manually by the platform owner. A quote request does not collect payment.
  3. Use Company support for a question or quotation. Owner replies appear on that page.
  4. Account security and password changes are available from your signed-in workspace.

Need help with your company?

Company administrators and HR can send a request to the platform owner and read the reply inside the workspace.

Open company supportOpen company setup